All Testimonials

Southern Outdoor Appeal added a balcony to our house that required structural alterations to the roof and the upstairs game room including framing, roofing, electrical, waterproofing, masonry, tile, ironwork, and painting (and probably others I don't even know about). The project ran like clockwork. Everything was clean and weather-proofed at the end of each day, and they even swept the yard with a magnet to find stray nails or staples. The finished product is beautiful, exactly what we hoped for. Best of all, we got four bids, and Southern Outdoor Appeal was significantly lower than the rest. All I can say is Hire This Company! You won't be sorry. These guys are professionals!

Debbie T. | Pflugerville, TX

 

We used Southern Outdoor Appeal to put in our new cedar fence and were so pleased start to finish. From the price to the quality of the materials and craftsmanship were stellar. Matt Channel was who we worked with and everything was smooth and finally no more chain link fence! We are so happy we finally did it after years of talking about a new fence!

Julie L. | Austin, TX

 

I bought an older home in Austin and needed to have my deck replaced. After interviewing many (6) deck builders and carpenters, I was referred to Southern Outdoor Appeal. They replaced the top of my deck and did structural work that was needed. It looks beautiful, and I feel really good about the structural work. They are professional, use a contract, are members of the Better Business Bureau, honor their deadlines and schedules all for a very fair price. And they do remarkable work. I recommend them.

Pat D. | Spicewood, TX

 

We are thrilled with our outdoor kitchen structure built by Southern Outdoor Appeal. They made sure they understood what we wanted, made great suggestions, and delivered a structure that is everything we were hoping for and more. They have been great on follow up and it was a pleasure to do business with them. They worked and coordinated well with my pool builder. I recommend them without reservation!

Morris M. | Austin, TX

 

I recently embarked on a major project to extend my outdoor living area. We entertain a lot with family and friends. Our existing patio and pool deck is quite large, but during parties, we would often have folks congregate under the patio which congested the flow in/out of the house. My goal was to create additional seating away from the existing patio. To do this, we had to extend the existing pool deck by pouring additional concrete which would become the base for the new 8' x 10' cabana. I am extremely picky when it comes to contracting a company to do work at my home and I always get a minimum of 2-3 additional bids to ensure price competitiveness. The pricing was in line with the other bids I had received; and after careful consideration, I awarded the job to Matt and Southern Outdoor Appeal (SOA). One of the biggest reasons why I chose Matt and his company was the level of professionalism - from the initial site visit, to the proposal and on-going communication. It’s clear that Matt sets a very high bar for his company and crew, as everyone we encountered throughout the entire project, was extremely professional and would always pick-up and cleans the work area each day. As with any major project, there always seems to be issues that crop up. We had a major issue with the initial concrete pour, where the concrete started to crack almost immediately. Our site supervisor, worked with Matt to remedy the issue to my satisfaction; which resulted in the removal and re-pour of the slab. This is a HUGE testament to Matt and SOA. In my many dealings with other contractors, renovators and remodelers, I would rate Matt and SOA at the very top in terms of customer service and overall product quality. Despite the concrete hiccup and rainy weather, the overall job moved along and was completed in a timely fashion. The extended patio and cabana were exactly as I had envisioned and we couldn't be happier with the final result. I also had SOA redo my existing patio cover to match the cedar finish on the cabana so it appears as if they were built at the same time. If you are looking to create a unique, personalized outdoor living space, I would highly recommend Matt and Southern Outdoor Appeal.

Efren M. | Austin, TX

 

I have nothing but good things to say about Southern Outdoor Appeal. They responded quickly to my initial request and were excellent at communicating with me throughout the project and beyond. The workmanship was superior, and there were no surprises at any point along the way. After the consultation and sale, the contractors who came and performed the actual work were a pleasure to have around. I highly recommend them!

Jenni E. | Leander, TX

Professionals all the way around! Incredibly responsive and helpful in getting things done on time and on budget. Matt and Sunnie are very well organized, and kept track of all details and change orders so that we were always on the same page. We are incredibly happy with our new deck- it is on a diagonal angle, and there is a lot of detail work around the pool. They did a great job.
Matt and Sunnie went above and beyond to get our patio and pool area done right. They exceeded our expectations and we would highly recommend them!

Asher F. | Austin, TX

 

Matt constructed an extremely complex 700 square foot deck that was attached to a pool. The deck alone was $30,000 and had to support the weight of a hot tub as well. It was on a side of hill and was also in the trees. The deck had curved sides and steps as well. The work was outstanding and the supervision excellent. They had to coordinate their work with a pool construction. I never had to be involved. Matt does not forget any details and is reliable to a fault. The work was done as advertised and modifications were made as needed in the most cost efficient way. Matt and Sunnie are outstanding people. I would rate their business as one of the top 1 or 2 we have ever dealt with. I would enthusiastically endorse them without any hesitation. In addition Matt works with a fencing company that are equally as good.

Matt P. | Austin, TX

 

I met Matt Channel, the owner, when he came out to meet with us for an initial consultation. I found him to be very knowledgeable and professional in all he did. He showed us photos, and examples of his work. He subsequently sent us a proposal with different options and prices. We hired him to build a rough cedar pergola that measures 17 x 24 - very large. Two stucco columns were added to blend the pergola into the original architecture. We also applied polygal on top to make it more weatherproof with some UV protection. Matt's people were very professional. If we had any questions or inquiries, he was quickly on the phone or at our house to clarify. It took a few more days than we had anticipated but in the end we are extremely pleased with the finished product. The very last crew - the stucco guys - didn't clean up quite a well as I thought they should. All I had to do was give Matt a call and he not only came over to clean up, he even brought over a magnetic machine to make sure all metal items were picked up in our grass area. You can't ask for more than that. I feel Matt always goes the extra mile. I would not hesitate to recommend this company to anyone. I believe he will do everything he can to make his customers happy.

Pam S. | Austin, TX

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